Frequently asked questions

Everything about booking, picking up, and returning a car in the Twin Cities. Still stuck? Get in touch.

How far in advance do I need to book?

Bookings must start at least 3 hours from now, so same-day rentals are fine as long as there's 3 hours' notice. The booking calendar only offers times that meet this.

What are your pickup and return hours?

We open at 10:00 AM every day. We close at 11:30 PM Monday, Tuesday, Saturday, and Sunday; 10:30 PM on Thursday; and 9:30 PM on Wednesday and Friday.

Where do I pick up the car?

Our home base is in Saint Paul, MN 55105. The exact pickup address is sent once your booking is confirmed.

Do you deliver the car to me?

Yes. We deliver anywhere within 10 miles of our Saint Paul home base for a flat $120 fee, which covers both drop-off and collection. Enter your address at checkout and we'll confirm whether it's in range. Picking up from our home base, the airport, and a few other locations is always free.

Do you offer discounts for longer trips?

Yes, and they apply automatically — 5% off from 3 days, 10% off from a week, 15% from two weeks, and 20% from three weeks. Trips of 30 days or more take a further 5% off the discounted rate, for about 24% total.

Does it cost more to book a car for today?

Trips starting the same day carry a 5% surcharge, shown in the price breakdown before you pay. Booking a day ahead avoids it.

What do I need in order to book?

A valid driver's license and a credit or debit card. Your license is verified through Stripe Identity during checkout — you'll photograph the front and back and take a selfie, and it's usually confirmed within a minute.

When am I charged?

The full amount is charged when you book, through Stripe. We never see or store your card details.